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Start smart › Pre-Launch Insurance

The insurance you need before launch!

You’re not trading yet, but you’re close. Here’s what to sort now so you’re covered the moment you open your doors, without overbuying or leaving gaps.

Why insurance before launch matters

Most founders think insurance is something you sort out after you start making money. But here’s the problem: the moment you interact with clients, suppliers, or the public, even for testing or beta access, you’re exposed to risk.

Here are some common pre-launch scenarios that need to be considered.

1

Meeting with potential clients at your premises or theirs

2

Accepting pre-orders or deposits

3

Setting up a physical location (lease agreements often require proof of insurance)

4

Working with contractors or suppliers who require you to be insured.

The two policies most pre-launch founders need

Public Liability

What it covers

Legal costs and compensation if someone gets injured or their property is damaged because of your business activities.

Why you may need it

  • Many lease agreements require it before you can move in
  • Some suppliers or contractors won’t work with you without it
  • If you’re meeting clients or hosting events, you’re exposed

Professional Indemnity

What it covers

Claims from clients who say your advice or work caused them financial loss, errors, omissions, missed deadlines, or negligent advice.

Why you may need it

  • Anyone providing advice or services
  • Even pro bono or beta work can result in claims
  • Clients may require proof of PI before engaging you
  • Claims can arise years after the work is completed

What you can wait on

(for now at least)

Business Interruption

Covers lost income if you can’t trade due to fire, flood, or other insured events. Not relevant until you have revenue to protect.

Workers Compensation

Mandatory once you hire employees, but if you’re solo or using contractors, you don’t need it yet.

Cyber Insurance

If you’re not yet collecting prospect information or contact details, this can wait. Once you start gathering interest, revisit it.

Business Property & Stock

If you haven’t invested in equipment, stock, or fit-out yet, hold off. Once you’ve invested in physical assets, consider this.

Common questions

About insurance pre-launch

Can I just wait until I've signed my first paying client?

Not if you’re meeting with clients, running trials, or operating from a leased premises. Insurance protects you from incidents that happen during the setup phase, before you’ve made a cent.

What happens after launch

Once you start trading, your needs will evolve. As revenue grows, you’ll increase coverage limits. When you hire, you’ll add Workers’ Compensation. When you invest in equipment or stock, you’ll add Business Property cover.

This is just the foundation. The goal right now is to launch legally and safely, without overbuying or leaving gaps.