What You must tell Us
We will ask You various questions when You apply for cover. When You answer those questions, You must be honest and You have a duty under law to tell Us anything known to You, and which a reasonable person in the circumstances, would include in answer to the question. We will use the answers in deciding whether to insure You, and anyone else to be insured under the Policy, and on what terms. You have this same duty to disclose those matters to Us before You renew, extend, vary or reinstate Your Policy.
If You do not tell Us
If You do not answer Our questions in this way, We may reduce Our liability under contract in respect of a claim or refuse to pay a claim, or cancel the Policy. If You answer Our questions fraudulently, We may refuse to pay a claim and treat the Policy as never having commenced.
Help and Links
- Complaints Procedure
- Duty of Disclosure
- Family and Domestic Violence Policy
- Financial Hardship
- Financial Services Guide
- Insurance Brokers Code of Practice
- Privacy Policy – how we manage your data
- Refunds Notice – if you need to cancel
- Supporting Customers Experiencing Vulnerability
- Terms of Use
- Translation and Interpreting Services